Client Case Study · Wilmington, NC

    How OLM Media Generated Over $80,000 in Potential New Opportunities for All That Junk

    211 CallRail-tracked inbound calls between April 10 and August 4, 2026 — built with Google Ads, a conversion-focused website, and organic search work for a junk removal company in Wilmington, North Carolina.

    211
    Tracked Inbound Calls
    Apr 10 – Aug 4, 2026
    161
    Calls 40+ Seconds
    Substantial conversations
    138
    Calls 60+ Seconds
    Engaged customer discussions
    77
    Calls in July Alone
    Highest month on record

    All call data tracked and verified via CallRail. Individual client result — results vary by market, budget, and operations, and are not typical.

    The Starting Point

    The Client's Original Problem

    When All That Junk Removal came to us in December 2025, the business was growing mostly on word of mouth. Referrals are great — but they don't compound, they can't be scaled on demand, and they leave trucks idle when the phone goes quiet. Spencer, the owner, wanted a predictable, growing pipeline of inbound calls he didn't have to chase.

    The Wilmington market added its own challenge: national franchises and lead-reseller platforms compete hard on junk removal keywords, so a generic campaign template would have burned budget on clicks that never turn into booked jobs.

    Campaign Goals

    • Build a consistent flow of inbound phone calls — the way junk removal jobs actually get booked
    • Track every call to its source so spend decisions were based on real attribution, not guesses
    • Diversify beyond a single channel so the business wasn't dependent on word of mouth or any one platform
    • Grow month over month rather than producing a one-time spike

    What OLM Changed

    We began the engagement on December 19, 2025 by testing channels rather than assuming one. The first months included Meta advertising to establish baselines for the Wilmington market. The data pointed clearly toward search intent: people with a garage full of junk search for help — they don't wait to be interrupted by it.

    In April 2026 we launched the Google Ads campaign that produced the results on this page, with CallRail attribution installed first so every dollar could be judged by the calls it produced. The earlier Meta period is not included in these numbers.

    Google Ads & Website Strategy

    Google Ads Management

    We built the campaign around junk removal intent in Wilmington specifically — call-focused campaign structure, ongoing keyword management, aggressive negative-keyword pruning to filter out free-pickup and DIY searches, and bid optimization weighted toward the hours and zip codes where booked jobs actually came from.

    Conversion-Focused Website Work

    We reworked the landing experience around a single goal: getting the visitor to call. Click-to-call placement, service-area clarity, trust signals, and mobile load speed all serve that one action, because a junk removal job starts with a phone call, not a form.

    CallRail Tracking & Attribution

    Before scaling spend, we installed CallRail with dynamic number insertion so every call could be traced to its source — ad click, organic listing, or direct visit. Every number in this case study comes from that call log, not from platform-reported estimates.

    Organic Search & AI Visibility

    We produced local and organic content that earned rankings on Google, DuckDuckGo, and Yahoo — and visibility inside AI search tools. The tracked data includes a call attributed to SearchGPT, and the owner reported customers mentioning they found the company through ChatGPT.

    Monthly Iteration on Call Data

    Each month we reviewed the call log — which sources produced engaged 60-second-plus conversations, which keywords produced hang-ups — and adjusted the campaign accordingly. Call volume grew every single full month of the engagement.

    Campaign Evidence

    Call Volume Grew Every Month

    From 24 tracked calls in April to 77 in July — compounding growth, not a one-time spike.

    24
    April
    44
    May
    59
    June
    77
    July
    7
    Aug 1–4

    Aug 1–4 reflects a partial month. Source: CallRail call log, Apr 10 – Aug 4, 2026.

    Where the Calls Came From

    The campaign was built to create more than one source of customers. Every call below was attributed by CallRail.

    Google Ads165 calls
    Google Organic24 calls
    Direct17 calls
    DuckDuckGo Organic3 calls
    Yahoo Organic1 call
    SearchGPT1 call

    211 total tracked calls · Apr 10 – Aug 4, 2026 · One tracked call was attributed to SearchGPT; the owner also reported customers finding the business through ChatGPT and other AI tools that CallRail does not always capture.

    Verified Calls & Business Opportunities

    Of the 211 tracked calls, 138 lasted at least a full minute — real customer conversations, not accidental clicks or instant hang-ups. The client confirmed closing multiple jobs directly from campaign leads.

    Using the client's reported average job value of $376, the 211 tracked inbound calls represent an estimated potential opportunity value of roughly $80,000 (211 × $376 ≈ $79,336).

    How this number is calculated: this is an estimate of opportunity value, not confirmed or collected revenue. Not every call became a completed job. We publish confirmed revenue figures only where the client has documented them; for this campaign, the client has confirmed closed jobs but has not published an audited revenue total.
    From the Owner

    In Spencer's Words

    "I wasn't sure what to expect when we started. A few months later our phones were ringing every day. If you want consistent inbound leads for your junk removal company, I'd point you to OLM Media."

    — Spencer, Owner, All That Junk Removal · Wilmington, NC

    Verified by All That Junk

    All That Junk published its own account of working with OLM Media on its company website, including the owner's video testimonial and the full CallRail call log.

    Read All That Junk's full testimonial about OLM Media

    Want a pipeline like this in your market?

    Book a Free Strategy Call

    Individual client result verified via CallRail and published by the client. Results vary by market, budget, and business operations and are not typical or guaranteed.